Privacy Policy

Privacy Policy

Last updated: [15th November 2025]

At Hugli, we are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from this store.

1. Information We Collect

We collect personal information to provide and improve our services. This includes:

A. Personal Information You Provide

  • Name

  • Email address

  • Shipping & billing address

  • Payment information

  • Order details

  • Any information provided through customer support

B. Automatically Collected Information

When you browse our store, we automatically receive:

  • IP address

  • Device type

  • Browser type

  • Cookies and tracking data

  • Pages viewed and time spent

C. Cookies

We use cookies to:

  • Improve site performance

  • Remember your shopping cart

  • Personalize your experience

  • Analyze site traffic

You may disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you (order updates, support, email updates)

  • Improve our store experience

  • Prevent fraud and secure our website

  • Provide personalized marketing and recommendations

We never sell your personal information.

3. Sharing Your Information

We may share your information with trusted third parties to run our business:

A. Service Providers

  • Payment processors (Shopify Payments, PayPal, Stripe, etc.)

  • Shipping and fulfillment providers

  • Email and marketing platforms

  • Analytics tools (such as Google Analytics)

These partners only receive the information needed to perform their service.

B. Legal Requirements

We may share information if required to comply with:

  • Laws and regulations

  • Government requests

  • Fraud prevention or security issues

4. Data Retention

We keep your information for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Maintain records

You can request deletion of your data at any time.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion of your data

  • Opt out of marketing emails

  • Request a copy of your data

  • Withdraw consent

  • To make a request, contact us at: hugli.shop@gmail.com

6. Security

We take security seriously and implement measures to protect your personal information.
However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may include links to third-party sites.
We are not responsible for their privacy practices or content.

8. Changes to This Privacy Policy

We may update this policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date.